Contact us on 08025804122 or customer@viogle.com
Contact us on 08025804122 or customer@viogle.com

Frequently Asked Questions

How do I buy something?

To buy something from our store, below are few steps you need to follow;

  1. Find product you want to buy. You can find it using the search option on the website or simply click on our store catalog to browse our available stocks. Click here to visit our catalog
  2. Click on the product you want to buy in order to learn more about it.
  3. If the product has more options like color, wrapping, make your desired selections and add to cart. If you wish to buy only one item, you can checkout immediately.
  4. On the checkout page, enter your shipping details. Make sure that your details are correct especially the address, email and phone number.
  5. Select shipping and payment methods of your choice and complete your order.

Do I need to sign up to buy?

You may not need to sign up before you buy something. But it is recommended that you sign up during checkout to enable us serve you better.

I have forgotten my password, now what?

You can quickly reset your password. Please visit our password reset page Click the link to reset

I have forgotten my username, now what?

If you cannot remember your username or email, you can contact us directly to help find your account login details.

If you still remember the email you signed up with on our store, that is also your username.

What methods of payment are accepted?

We accept the following methods

  1. Credit card, Debit card and ATM
  2. Mobile bank transfer and
  3. Pay on Delivery

Why don't you ship to my country?

Currently, we ship to domestic states. We are working to extending our store reach to other neighboring countries.

How much is shipping?

Our shipping rates are in variable calculations. We have outlined our shipping rates accordingly.

Click the link to view our shipping rates.

How long will it take for my items to arrive?

Please refer to our shipping rates and delivery information on this page. Click this link to access it.

How do I get a refund?

Please refer to our refund policy on this page. Click this link to access it.

Do you offer warranty service?

We offer 1 year limited warranty on our watches. It is recommended that you read our warranty policy here

How do I know what size I am?

For our watches, we offer free resizing service on longer straps.

What payment security do you have?

Our store has a secure SSL on all your transactions. We do not store your payment information.

How do I contact your customer care?

You can contact us via the following handles;

  1. Call : 08025804122
  2. WhatsApp: 08025804122
  3. Social Media
    • Facebook: viogle
    • Instagram: viogle1

You can contact us directly from our page. Click here to send us a personalized email