Buying

How do I buy something?

Use search option on the website or simply click on menu items to browse our available stocks.

Do I need to sign up to buy?

Not necessary. But it is recommended that you sign up during checkout to enable us serve you better.

What methods of payment are accepted?

Credit card, Debit card and ATM Mobile bank transfer and Pay on Delivery

Shipping

How is sales tax calculated on my order?

Tax is included in the price which is 5% of the price of the item.

How can I track my order?

Click here to track order

Do You Ship Internationally?

Currently, we ship to domestic states. We are working to extending our store reach to other countries.

Returns

Can I exchange/return my item(s) in store?

Yes you can either exchange or return your item bought from us if they comply with our return policy.

Can I exchange an item by mail?

Yes if they comply with our return policy.

How long will my refund take?

Once your return is received and inspected, we will send you an email to notify you or call that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Coupons

Can I use my coupon online?

Yes you can

Are the prices the same as in store?

Prices in our local stores are cheaper than prices in our online store

Security

Do you offer warranty service?

We offer 1 year limited warranty on our watches. It is recommended that you read our warranty policy

What payment security do you have?

Our store has a secure SSL on all your transactions. We do not store your payment information.

How do I contact your customer care?

Call : 08025804122 WhatsApp: 08025804122 Social Media Facebook: viogle Instagram: viogle1
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